Join Andrew Gilliam at the ICMI Contact Center Connections conference.

Let's Get Connected

Tell me what's on your mind! You can use this online form to send me a message directly, or connect with me on Twitter and LinkedIn.

Online forms aren't your thing? That's okay, just send a message to hello@andytg.com.

Meet Me at a Tweet Chat

Tweet chats are a great way to meet like minded professionals in the customer service, contact center, and customer experience community. Just search for the hashtag and use it when replying to the group. Here are some weekly Tweet Chats where you might find me:

#custserv Tuesdays, 9E/6P

Join a diverse group of customer experts every Tuesday evening with hosts, @MarshaCollier, @GregOrtbach, @AlHopper_, and @ImMarkBernhardt It's the fastest hour on Twitter; you won't want to miss it!

#ICMIchat Tuesdays, 1E/10P

Join in the #cctr fun with the ICMI community on Tuesday afternoons. Past topics include leadership, workforce management, contact center technology, operations and strategy, and the future of the contact center industry!

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