Supporting and inspiring the customer service, contact center, technical support, and service management industries through research, content creation, and community building activities.
Delivering world-class experiences to over 20,000 students, staff, and faculty as a single point of contact for any IT Division service or request.Learn more
Designing and installing video surveillance and access control systems to protect people, while modernizing wireless infrastrucutre to keep them connected.Learn more
Upbeat telephone technical support for BYOD hardware, enterprise software, and network infrastructure in a brisk contact center environment.Learn more
Deploying and maintaining rugged computers, industial printers, and network infrastructure in a fast-paced lean manufacturing environment.Learn more
Implementing the district's first course management system, delivering custom training, and deploying hundreds of computers in a one-to-one pilot program.Learn more